Hide Bar


Where: Bermondsey Street, SE1
When: 14/02/12
Website: http://www.thehidebar.com/
Price: £7 – £8 a cocktail
Rating:

Hide by name, hide by nature – at least that’s what our drinks did for nearly half an hour at this Bermondsey Street cocktail bar. Having just moved into the area, Ruth and I were keen to explore “The Street” and took the opportunity to pop round the corner for a cocktail after our Valentine’s meal in.

Upon arrival we were shown to a table towards the butterfly wallpapered back area of the bar. After a few minutes of deliberation, I went up to the bar to order our cocktails. I was asked where I was sitting and told that the drinks would be brought over. Almost fifteen drinkless minutes later, we grabbed a waiter and said our drinks hadn’t arrived yet. He went to look into it. Ten minutes later, still no drinks (or waiter). Ruth went to see what was happening and a few minutes later a third waiter returned to our table to inform us our drink order had been lost and we were asked to order again. No apology – just a matter-of-fact sense of ambivalence towards us.

When the drinks finally arrived, around half an hour after we’d initially ordered them, they came without any kind of regret or apology for the wait. I’d love to say that it was because it was Valentine’s and they were heaving, but the bar wasn’t overly crowded – they must see more people on a Friday night.

The sorry state of the service was a shame because the belated drinks were actually pretty good. I had the Eagle Sling – Eagle Rare single barrel Kentucky Bourbon, Galliano Authentico, orange and lemon zests, stirred and topped with Canada Dry ginger ale. Ruth plumped for the Passionate Englishman – Hendrick’s Gin stirred with passion fruit purée, lemon and sugar. But by that time the shine had been taken off the experience and, rather than try something else from the extensive menu, we went home. On asking for the bill at the bar it came back with someone else’s drinks on, just to compound our sense of their incompetence. We got them removed, settled the bill and left.

Verdict:

Nice drinks, shocking service. Perhaps they were having an off night. We were really excited about having such an extensive menu of cocktails – some of which are Hide originals – a five minute walk from our new front door. With it being so close, we’ll probably try it again and report back. But don’t hold your breath.

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2 thoughts on “Hide Bar

  1. Hi both.
    We’re massively sorry for the delay on your drinks and for any surly service you received. It’s not what you should ever experience at ours, not least on Valentine’s!

    We’re looking into it now to make sure this doesn’t happen again, and we really hope you’ll be back to give us another try soon.

    If you let us know when you’re heading over, we’ll apologise in person.

    Best wishes, Paul & all at The Hide

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